HOW TO ORDER
Orders may be placed in a number of
FAX, MAIL or TOLL-FREE PHONE.
by using the
Add to Shopping Cart button included at this Web site and making payment
in $US funds by credit card using VISA or MasterCard. Payment can also be
made by American Express but billing will be in $Canadian equivalent of the
prices shown on the order form and converted at the going exchange rate at
the time of the shipment. You can view contents of your shopping cart at any time by clicking on the
"VIEW SHOPPING CART" button at the bottom of most pages.. All credit card information being sent and received over
the Internet is at 128 bit encryption (similar to the level of encryption
used by customers with online banking accounts). THIS
CAN ONLY BE USED FOR ORDERS TO BE SHIPPED TO DESTINATIONS WITHIN THE USA.
Orders by Canadians for delivery within CANADA should be placed on our
Canadian Web site at: http://www.productivepublications.ca
by printing out the attached order
form (you will need to use Adobe Acrobat Reader -- if you don't already
have it you can download it free from http://www.adobe.com) and send it by fax to Productive Publications at (416) 322-7434.
Payment should be by VISA, MasterCard or American Express. You can also use
your own purchase order form or memo but please remember to include your
mailing address, VISA, MasterCard or American Express card number, expiry date and name as it appears on the
by printing out the attached order
form (you will need to use Adobe Acrobat Reader which can be downloaded
free from http://www.adobe.com) and send it by mail to Productive Publications,
Canada. Payment can be made by
money order, VISA, MasterCard or American Express. PLEASE DO NOT
SEND CASH IN THE MAIL. Again, you can also use your own purchase order form
or memo but please remember to include your mailing address, card number,
expiry date and name as it appears on the card.
PHONE using VISA,
MasterCard or American Express can be placed by phone
at 1-(877) 879-2669during business hours 9-5 Mon-Fri., Eastern Time. In the
event that we are on another line or away from the office, please leave your
name and number and we will call you back. For your protection, PLEASE DO NOT LEAVE CREDIT
CARD INFORMATION IN OUR VOICE MAILBOX.
All prices shown
US currency. Billings on VISA or MasterCard will be in $US and on
American Express in the $ Canadian equivalent at the time of shipping.
Postage for shipments for destinations
within the USA is extra and is
calculated on check-out at the rate of $16.95 for the first item and $3.25 per
item thereafter. For orders by Canadians to be shipped to destinations in Canada-please
visit our Canadian Web site at http://www.productivepublications.ca
For orders to be shipped to
destinations outside of Canada and the
USA, please contact us for a quotation on postage charges at firstname.lastname@example.org
Such orders can be paid by VISA, MasterCard or American Express using, fax, phone or mail or by check or money
order using mail.
PLACE YOUR ORDER NOW!
- please order on our $CDN Website at:
SECURITY & PRIVACY
This is our
32nd year in business. Your privacy is our concern. We appreciate your business and we want to
make sure that your shopping experience with us is enjoyable and secure.
Protecting your privacy and your personal data is an important aspect of the way
we create, organize and implement our activities on-line and off-line. Our Web
sites follow the principles set out in the Recommendation of the OECD Council
concerning Guidelines governing the Protection of Privacy and Transborder Flows
of Personal Data (the OECD Privacy Guidelines). It should be noted that this
does not construe or imply any form of endorsement by the OECD of the way in
which we have applied the guidelines to our Web sites and business operations.
Our Web sites include a secure (using 128 bit encryption) link to a third party
Web server for online payments with a secure (using 128 bit encryption) download
from time to time of such data for credit card authorization and order
processing/shipping purposes only.
SPECIFICATION AND DATA COLLECTION
You can access our Web sites' home pages and browse our sites without disclosing
personal data. Our Web sites log information about you that is automatically
recognized by the Web server, such as your IP address and domain name.
used to hold session information and to facilitate the ordering process.
collect the personal data that you volunteer on registration for our electronic
newsletter, to receive news releases, to place an order, or for surveys, or on
other forms, or by e-mail.
our employees and processors who have access to personal data and are associated
with the processing of that data are obliged to respect the confidentiality of
may choose to receive news releases, newsletters, promotional or marketing information from
Productive Publications by selecting the appropriate option at the point where
our Web sites currently (or in the future) collect personal data, or by sending
us an e-mail.
you do not wish to continue receiving news releases, newsletters, promotional or marketing
information, please send us an e-mail indicating that you want to be removed
from our e-mail databases and please include the e-mail address(es) that you
wish to have removed. We will send you an e-mail requesting confirmation of your
desire to be removed (in order to prevent unauthorized removal) and within a
week of the receipt of this confirmation the e-mail address(es) in question will
be removed from our databases.
can ask us, by sending us an e-mail, whether we are keeping personal data about
you. You can ask for a copy of the personal data that we keep about you. We will
endeavor to reply to your request within a week; any such reply will be at no
charge for you. You can request us to erase, rectify, complete and amend the
data that we hold about you.
Before sending you any personal data, you will be asked to provide evidence of your
identity. Should you not provide satisfactory evidence of your identity, we
would reserve the right to refuse to provide you with the personal data.
We have implemented technology and security policies, rules and measures to
protect the personal data that we have under our control from unauthorized
access, improper use, alteration, unlawful or accidental destruction and
accidental loss. We will continue to enhance our security procedures as new
technology becomes available.
York, ON M5M 2L6