Books on Human Resources
Jump Start Your New Employees
Get the Most Out of New Hires From
Their First Day on the Job!
By: Julie Olley
How this Book will Help You
Author, Julie Olley, was formerly National Manager of Quality Assurance with Thomas Cook Travel, a major international travel organization. She has written numerous reports and books around the theme of customer service and has designed several curricula for The Canadian School of Management and International Business Schools.
Purpose of this Guide
How this Guide Works
"Quality Service" Indicator Questions for Interviewing
New Employee Action Prior to Start Date
New Employee Orientation - Start Day
Resignations and Terminations
Leave of Absence
Attendance At Staff Meetings
Training Needs - Planning Sheet
Customer Tracking Sheet Example
Staff Contact List
General Information List
Jump Start Your New Employees by Julie Olley: 64 pages, softcover; ISBN 978-1-55270-084-6; $12.95 ($US).
Toll-Free Order Desk (Canada & US Only): 1-(877) 879-2669 (9am to 5pm Eastern Standard Time)
To placeyour order by fax using a credit card, download the following order form and fax to (416) 322-7434
Touse the mail and pay by check or credit card, please download the following order form and mail to:
380 Brooke Ave.
North York, ON M5M 2L6
Order Desk for Outside of Canada please phone: + (416) 322-9896 (9am to 5pm Eastern Standard Time)
For enquiries or for rates on overseas shipping charges(outside of Canada or USA) please e-mail: ProductivePublications@rogers.com
Canadians - please order on our $CDN Website at: www.ProductivePublications.ca
Copyright 2018 Productive Publications